Privacy & Security

Holiganbets Privacy Policy — How Your Data Is Kept Safe

At Holiganbets, your personal information is a responsibility we take seriously. This page explains what data we collect, how we use it, how we keep it secure, and what rights you have.

Last Updated: January 2026 Version 2.4 GDPR Compliant
Identity Data Collection
Payment data encrypted
Never Sold to Third Parties
Right to Erasure
256-bit SSL Protection
Key Point: Holiganbets respects your personal information. We collect only what is necessary, keep it secure, and never sell it.
1

Introduction and scope

Welcome to Holiganbets. This Privacy Policy explains what information is collected when you use the Holiganbets platform, how that information is processed, how long it is retained, and what rights you have.

This policy applies to the Holiganbets website, mobile platform, and all associated services. By using the Holiganbets platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the service.

We process data in accordance with international data protection laws, in particular the GDPR (General Data Protection Regulation), as well as applicable local laws. Holiganbets handles your information with full transparency at all times.

2

What Information We Collect

Holiganbets collects only the information necessary to provide its services. The categories of data collected are described below:

Identity Information
Full name, date of birth, national ID number, and photo (for KYC verification).
Contact Information
Mobile number, email address, residential address.
Financial Information
Payment methods, transaction history, deposit and withdrawal details.
Activity Data
Betting history, game activity, login times, and device information.
Device & Technical Information
IP address, browser type, operating system, session data.
Communication Logs
Support chat, email correspondence, and complaint records.
Holiganbets never stores your password in plain text. All passwords are kept as encrypted hashes.
3

How data is collected

Holiganbets collects your information in the following ways:

  • Directly provided: Information you provide directly during account registration, KYC form submission, support contact, or payment.
  • Automatic collection: Technical data is collected via cookies and analytics tools as you browse the platform.
  • From third parties: Limited information received from payment providers, identity verification services, and fraud prevention systems.
  • From Public Sources: Where necessary, may be used to verify information against government databases or publicly available sources.
4

How and why your data is used

Holiganbets uses your information for the following purposes:

  • Account management and identity verification: To complete registration, login, and KYC verification.
  • Payment Processing: To record deposits, withdrawals, and transaction history.
  • Service Improvement: To analyze user experience and improve the platform.
  • Customer Service: To troubleshoot issues and provide support.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal obligations: To comply with licensing requirements and international regulations.
  • Contact: To send important updates, security alerts, and promotional offers (subject to your consent).

Holiganbets never sells or rents your data to advertisers.

You can opt out of marketing emails or notifications at any time — through your account settings or by contacting support.
5

Data Sharing Policy — Who We Share It With

Parties with whom your information may be shared on a limited basis at Holiganbets:

  • Payment providers: bKash, Nagad, Rocket — only the information necessary to complete the transaction.
  • KYC and identity verification services: Licensed third parties engaged to meet legal obligations.
  • Technology Partners: Server and cloud service providers for platform operations, bound by strict confidentiality agreements.
  • Regulatory Authority: Upon valid request from a licensing authority.
  • Law Enforcement: Where required by court order or legal obligation.
Your personal data is not shared with any other third parties — particularly no advertising companies or data brokers.
6

Cookie Policy

Holiganbets uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality.

You can block or delete non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7

Data retention period

Holiganbets does not retain your data longer than necessary. General policy:

  • Account Information: For as long as your account is active, and for up to 5 years after closure (as required by law).
  • Financial transaction records: 5–7 years in accordance with anti-money laundering regulations.
  • KYC Documents: 5 years after the last transaction.
  • Support Contact: 3 years after last contact.
  • Cookies & Analytics: Up to 2 years from the date of collection.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

8

Security Measures

Holiganbets protects your data through a multi-layered security framework:

1
256-bit SSL/TLS encryption
Every data transfer is protected by best-in-class encryption — the same technology used by banks.
2
Two-Factor Authentication (2FA)
The option to enable two-step verification on your account.
3
24/7 Security Monitoring
Servers and networks are monitored around the clock to prevent unauthorized access.
4
Data Segmentation & Access Control
Staff members have access only to the information required for their specific role — not to all data.
5
Regular security audits
Regular penetration testing and security assessments conducted by third-party specialists.
In the event of a data breach, Holiganbets will notify the relevant authorities within 72 hours and inform any affected users accordingly.
9

Your Rights

Holiganbets fully recognizes your right to data protection. Your rights include:

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Right to Access

You may request to know what information we hold about you.

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Right to Rectification

You may request corrections to inaccurate or outdated information.

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Right to Erasure

In certain circumstances, you may request that your data be deleted.

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Right to Restrict Processing

The right to request that processing of your data be restricted or suspended.

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Right to Portability

You may request a copy of your data in a structured, portable format.

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Right to Object

You may object to your data being used for marketing or any specific purpose.

To exercise these rights support@holiganbets.ws or contact us via live chat. Requests will be responded to within 30 days.
10

Child Protection Policy

Holiganbets strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or retain any personal information from minors.

Age is verified at the time of account registration. If it is subsequently found that a user is under 18, the account will be immediately suspended and all associated data will be deleted.

If you become aware that a minor is using Holiganbets, please contact our support team immediately.
11

Privacy Policy Updates

Holiganbets may update this Privacy Policy when necessary. In the event of changes:

  • You will be notified by email prior to any significant changes.
  • The date of the latest update will be displayed at the top of the page.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page periodically to stay informed of the latest policy.

12

Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact the Holiganbets data protection team:

Email: support@holiganbets.ws
Live Chat: Log in to the platform and click the chat button
Response timeframe: Within 30 days (sooner for urgent cases)
Service hours: 24 hours / 7 days

If you believe your data protection rights have been violated and Holiganbets has been unable to resolve the matter to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.

Holiganbets' Commitment to Protecting Your Data
Your privacy is our priority at every step
End-to-End Encryption

Every transaction and piece of personal data is secured with 256-bit SSL encryption — as safe as your bank.

Data is never sold

Holiganbets never sells your information to third parties. Your data is used solely to provide our services.

Your data, under your control

You have full control to view, correct, export, or delete your data.

Limited access policy

Holiganbets staff can only access the data required for their role. Not everyone has access to everything.

GDPR Compliant

Data handled to the highest international standards. Wherever you are in the world, you get the same level of protection.

Immediate Breach Notification

In the event of a security incident, you will be notified within 72 hours. Transparency is our policy.

FAQ
Frequently asked questions on privacy and trust

No — Holiganbets strictly prohibits use by anyone under 18. This isn't just a regulatory requirement; it's a safeguard for the financial and psychological well-being of minors. Age must be declared at registration and later confirmed during KYC verification using a national ID or birth certificate. If it is subsequently found that an account was opened with a false age, that account will be closed immediately. It is every member's responsibility to ensure that younger family members cannot access an adult's account.

Holiganbets is a platform licensed by an international gaming commission. As a licensed operator, we are held to strict standards — subject to regular audits, required to hold player funds in segregated accounts, and obligated to ensure fair gaming. All casino games are third-party RNG certified. Our payment systems use 256-bit SSL encryption. Holiganbets also offers self-exclusion and limit-setting tools as part of our responsible gaming commitment. Our strongest proof of trustworthiness is timely payouts — and our 99%+ payment success rate speaks for itself.
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Join our secure platform today

Your data is protected with the highest level of security at Holiganbets. A transparent privacy policy and trusted service — get started today.

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